PT Nusantara Nucash Utama (hereinafter referred to as "Our Company") protects your personal information when providing each of our services (hereinafter referred to as "Our Service"). This privacy policy describes how we collect and use your personal information through our services on our websites, applications, etc. In this privacy policy, personal information means information that can identify a specific customer but does not include aggregated information that does not specifically identify the customer. In addition, we will comply with laws and regulations regarding personal information and handle it appropriately.
Acquisition of personal information
Nucash will properly acquire your personal information and will not use it for false or other improper means.
Data administrator and data protection contact point
Our data managers and data protection contact points that manage the handling of your personal information are as follows:
PT Nusantara Nucash Utama
Werkspace A-11, EightyEight Kasablanca Building, Tower A 12th Floor. Jl.Casablanca Raya Kav.88, Menteng Dalam, Tebet, Jakarta Selatan 12870
If you have any questions, requests, or complaints regarding the application of this Privacy Policy, or you want to exercise your right to correct or delete your personal information, please contact us by writing to us via snail mail or email using the addresses mentioned above.
Information to be collected
The types of customer personal information we collect are as follows:
(1) Information provided by the customer
- Email address
- Personal information (e.g., name, date of birth, telephone number, address, nationality) entered on our website, applications, etc. while using our services
(2) Information automatically collected
- Device information
- Access log information
- Application/service usage history
- Cookie information
- User ID and authentication information that we assign to customers
Purpose of use of personal information
Nucash handles your personal information to the extent necessary to achieve the following purposes of use:
- To complete sales and service transactions with customers
- To respond to defects, maintenance, protection, and improvement of our services and provide technical support
- To respond to inquiries regarding services and troubles
- To comply with applicable laws and regulations, as well as notifications and guidelines of regulatory agencies
- For proposals and guidance by the Company regarding various products and services provided by the Company, its affiliated companies, stores, and partners.
Safety management of personal information
In relation to the collection, storage and disclosure of your personal information, we will maintain the necessary and appropriate security system and measures according to the confidentiality of the personal information, and prevent unauthorized access, loss and damage.
When entrusting all or part of the handling of a customer's personal information to a third party, we shall conduct a strict investigation of the third party and oblige the entrusted party to handle personal information safely. Additionally, we will provide necessary and appropriate supervision.
Retention period of personal information
Unless otherwise specified by law, the retention period of the customer’s personal information is set within the range necessary for the purpose of use, and the retention period is exceeded, or for purposes other than the original purpose of collecting. We do not retain the personal information.
Sharing of personal information with a third party
Nucash may share your personal information within our Company only if it is subject to this privacy policy as described below.
- Third parties involved in our services
Nucash may provide services and products provided by third parties to our customers in collaboration with third parties through our services. At that time, we may share your personal information related to the service and product with the third party.
- Third party service provider
Nucash may collaborate with other companies or hire outside individuals for the purpose of providing features on our services on our behalf. The third-party service providers may use and have access to the personal information they need to provide for their performance but may not use it for any reason other than achieving that purpose.
- Legal protection and law enforcement agencies
Nucash will disclose personal information to law enforcement agencies if we determine that it is appropriate to comply with the law, or if we determine that it is necessary to protect the rights, property, safety, etc. of our Company and our customers.
Besides what is mentioned above, if your personal information is shared with a third party, you will be notified in advance by us, and we will contact you with the third party. You can choose not to share.
About the use of Google Analytics
Nucash may use Google Analytics to understand the usage of our site. Google Analytics uses cookies issued by us to collect, record, and analyze your visit history to our site. We receive analysis results from Google and understand the access information of this site without identifying any individual. For more information on how Google Analytics collects and processes data, please visit the following pages:
Data from Google when users use Google partner sites and apps
Use: https://policies.google.com/technologies/partner-sites
You can stop Google Analytics from the collecting your information by disabling Google Analytics in the add-on settings of your browser.
Google Analytics opt-out add-on: https://tools.google.com/dlpage/gaoptout
Customer information collected by Google Analytics is managed by Google Inc. in accordance with our privacy policy.
Google Analytics Terms of Service: https://marketingplatform.google.com/about/analytics/terms/us/
Google Privacy Policy: https://policies.google.com/privacy
(Google Analytics ™ is a trademark of Google Inc.)
Change of this policy
This Privacy Policy can be changed by our company at any time when neccessary. The changed Privacy Policy shall take effect from the time it is posted on our service, unless otherwise specified by us.